Payment

Payment Options

At luminowisp.com, we believe in making your online shopping experience seamless and secure. Hence, we offer a broad array of payment options to cater to your convenience:

• Visa: Trusted worldwide, pay with ease.
• Mastercard: Secure and reliable payment method for quick checkouts.
• American Express: For those who prefer the exclusivity of Amex.
• Discover: For hassle-free payments across the globe.

Select your preferred payment method at checkout and follow the instructions to complete your purchase.

Refund Policy

Should you change your mind about your purchase, our refund policy is straightforward:

• Eligibility: Refunds are available for items returned within 30 days of receipt, in their original condition.
• Processing: Upon receiving your return, the refund will be processed to the original method of payment within 5-7 business days.
• Shipping Costs: If the return is due to an error on our part, we will cover the shipping costs. Otherwise, shipping costs are non-refundable.
• Non-refundable items: Certain types of items cannot be returned, such as perishable goods, custom products, and personal care goods.

For a complete guide on our return process, please visit our Returns & Exchanges page.

Rest assured, your satisfaction is our top priority. If you have any concerns or questions regarding your transaction, please do not hesitate to contact our customer service team.

Lumino Wisp Inc.
6209 COLORADO BLVD
COMMERCE CITY CO 80022
US

Email：support@luminowisp.com